Notice: This English version is an AI-generated translation of the Japanese Mirairo ID Terms of Use for convenience. In the event of any inconsistency or conflict between this translation and the Japanese original, the Japanese original shall prevail. The original Terms of Use are available at: https://mirairo-id.jp/tos/
Chapter 1 General Provisions
Article 1 (Application of These Terms)
1. These Mirairo ID Terms of Use (the “Terms”) apply to persons who register for and use Mirairo ID, a disability certificate app operated by Mirairo Inc. (the “Company”) (such persons, “ID Holders,” as defined in the following Article).
2. Mirairo ID may be used for identity verification of holders of disability certificates, among other purposes, by presenting Mirairo ID displayed on the screen of a smartphone or similar device. However, whether to adopt presentation of Mirairo ID as a method of identity verification is determined by each company or other entity performing identity verification. Each ID Holder is responsible for confirming whether each such company or entity accepts identity verification of disability certificate holders by presentation of Mirairo ID before using Mirairo ID. Even where a company or entity has adopted presentation of Mirairo ID as a method of identity verification, please understand that such company or entity may, in its judgment, not accept identity verification by Mirairo ID (including cases where the screen cannot be displayed due to a depleted battery, malfunction, or similar cause), may require presentation of a disability certificate, or may request cooperation for identity verification, such as answers to matters necessary for identity verification.
3. Mirairo ID is linked with Myna Portal, an online service operated by the government. ID Holders may provide disability certificate information to the Company through Myna Portal; however, some companies or entities may, in their judgment, accept identity verification by presentation of Mirairo ID only for persons who have completed such procedures. Each ID Holder is responsible for confirming the handling by each company.
4. The Company may update the Mirairo ID app without the ID Holder’s permission. ID Holders shall always use the latest updated version of Mirairo ID and may not use a version that has not been updated.
5. By logging into Mirairo ID, ID Holders may be able to use various services provided by apps operated by third parties; such services shall be subject to the terms of use and other conditions stipulated by the providers of such services.
6. These Terms may be changed without the ID Holder’s consent when the change conforms to the general interests of ID Holders, or when it does not contradict the purpose of the contract and is reasonable in light of the necessity of the change, the appropriateness of the content after the change, and other circumstances related to the change. In such cases, the Company will notify ID Holders of the content of the Terms after the change and the timing of application on the Company’s website or otherwise. ID Holders should check the Company’s website from time to time.
Article 2 (ID Holders)
1. An “ID Holder” means a person who, after agreeing to these Terms and the Mirairo ID Privacy Policy (the “Privacy Policy”), transmits to the Company information necessary for Mirairo ID registration by means such as transmitting, via the Mirairo ID app, data obtained by photographing their own disability certificate with a facial photograph using the camera of a smartphone or similar device (the procedures through agreement to these Terms and the Privacy Policy and transmission of such information are referred to as “ID Registration”). Registration is not accepted for disability certificates without a facial photograph.
2. After completing ID Registration procedures, an ID Holder may provide the Company with disability certificate information on their Individual Number Card through Myna Portal. When information is provided through Myna Portal, the Company will verify whether such information and the information transmitted to the Company through ID Registration procedures are correct, among other matters.
3. If there is a deficiency in the content registered through the procedures in Paragraph 1, and the Company is able to correct the deficiency, the Company will make the correction and notify the ID Holder thereof. If the Company cannot correct the deficiency (such as where an incorrect page of the disability certificate was transmitted to the Company), the Company will notify the ID Holder of the deficiency, and the ID Holder shall re-register based on such notice.
4. Even for persons who have completed Mirairo ID registration, if, as a result of the Company’s verification of registration content, there is suspicion of fraudulent registration or the Company otherwise determines the registration to be inappropriate, the Company may immediately suspend use of Mirairo ID, revoke ID Holder status, or take other measures.
Article 3 (ID Registration and Changes, etc.)
1. Users shall observe the following conditions upon ID Registration.
(1) In principle, ID Registration procedures shall be performed by the holder of the disability certificate themselves, and registration by proxy is not permitted. However, this does not apply where it is difficult for the holder to complete the procedures themselves.
(2) By registering an email address, an ID Holder may log into Mirairo ID using such email address. For registration, please use an email address owned by the user themselves. Registration using another person’s email address is not permitted. Where an email address is shared by multiple persons, such as at a company, school, or within a family, ID Registration using such email address is permitted only if the shared users unanimously allow the ID Holder to use such email address for ID Registration. Even in such cases, use of Mirairo ID services shall be limited to the ID Holder themselves.
(3) If the content stated on a disability certificate changes and a reissued disability certificate is received, please newly complete ID Registration based on the information on the reissued disability certificate. In such case, promptly withdraw from Mirairo ID registered based on the previous disability certificate. If ID Registration based on the reissued disability certificate is not completed, the Company may immediately suspend use of Mirairo ID, revoke ID Holder status, or take other measures.
(4) If there is a change to Mirairo ID registration items other than matters stated on the disability certificate, such as email address, the ID Holder shall promptly change the registered content.
(5) If a disability certificate held by an ID Holder is to be returned to the issuing municipality because the disability that was the reason for issuance no longer exists or for similar reasons, promptly withdraw from Mirairo ID registered based on such disability certificate. If it is found that the disability certificate has been returned but withdrawal from Mirairo ID has not been completed, the Company may immediately suspend use of Mirairo ID, revoke ID Holder status, or take other measures.
(6) Registration or possession of multiple Mirairo IDs by one user is not permitted.
2. ID Holders are strictly prohibited from lending their ID to others or otherwise allowing others to use it.
3. When logging into Mirairo ID, an ID Holder must enter the PIN registered at the time of ID Registration or perform fingerprint authentication or similar authentication. The Company will deem acts performed after login by such PIN entry or fingerprint authentication, etc. to be acts of the ID Holder. Even if Mirairo ID is used fraudulently through theft of the PIN or other means, the Company shall not be responsible for such acts unless attributable to the Company.
4. If an ID Holder loses the smartphone or similar device on which the Mirairo ID app was downloaded, please promptly contact the Company Support Center (URL of the inquiry form). Upon receiving such contact, the Support Center will suspend use of such ID. The Company assumes no responsibility whatsoever if Mirairo ID is fraudulently used by a third party after loss and before suspension by the Support Center.
5. In the following cases, the Company may, without prior notice to the ID Holder, delete the registered Mirairo ID, delete the registered email address, revoke ID Holder status, claim damages, or take other necessary measures (including, but not limited to, legal measures). The Company assumes no responsibility whatsoever for any damage or disadvantage to the ID Holder resulting from such measures.
(1) Where various communications from the Company to the ID Holder by email or other means have been undeliverable for the most recent three years
(2) Where ID Registration procedures were performed fraudulently and an ID was obtained
(3) Where the Company determines that the ID Holder has violated or is likely to violate these Terms
(4) Where the ID Holder has engaged in conduct that the Company determines to be inappropriate for the operation of Mirairo ID
Article 4 (Prohibited Acts of ID Holders)
In using Mirairo ID services, ID Holders shall not engage in any of the following acts, or acts that the Company determines are likely to constitute the following:
(1) Acts that infringe the property, privacy, or similar interests of other ID Holders or third parties
(2) Acts that defame, annoy, or cause discomfort to other ID Holders or third parties
(3) When registering identity verification documents such as a disability certificate, any act that falsifies the identity between the person shown on the registered identity verification document and the ID Holder, including registering a third party’s identity verification document or registering a forged or false identity verification document
(4) Unauthorized access to computers such as the Company’s servers, or transmitting or posting harmful computer programs, harmful emails, or the like
(5) Acts linked to criminal conduct
(6) Acts that cause nuisance to the Company
(7) Other acts that violate or are likely to violate laws, ordinances, public order and morals, or these Terms
Article 5 (Responsibilities of the Company and ID Holders)
1. The Company assumes no responsibility whatsoever for the following damages arising from an ID Holder’s use of Mirairo ID (including, but not limited to, the items in this paragraph) or inability to use Mirairo ID (including, but not limited to, mental distress to the ID Holder or a third party, or other disadvantages including monetary loss), unless attributable to the Company. Even where the Company is liable, the Company’s liability shall be limited to direct and ordinary damages.
(1) Damages to ID Holders arising from unauthorized alteration of Mirairo ID, unauthorized access to data related to Mirairo ID, introduction of computer viruses, or other wrongful acts, despite the Company having taken reasonable security measures
(2) Damages to ID Holders arising from interruption, delay, suspension, or data loss of systems or services due to failures of communication lines or computers, or from unauthorized access
2. The Company assumes no responsibility whatsoever for disputes arising between an ID Holder and a third party when the ID Holder uses Mirairo ID, unless attributable to the Company, and the ID Holder shall resolve such disputes at their own expense and responsibility.
3. If the Company or a third party suffers damage due to an ID Holder’s violation of these Terms, such ID Holder shall compensate for all such damage at their own responsibility and expense.
4. If an ID Holder uses various services provided by third parties by logging into Mirairo ID, the providers of such services shall be responsible for such services, and the Company assumes no responsibility whatsoever.
Article 6 (Handling of Personal Information)
1. The Company respects the privacy of ID Holders and will exercise due care in managing ID Holders’ personal information. Personal information of ID Holders acquired by the Company (the definition of “personal information” follows Article 2 of the Privacy Policy; the same applies in these Terms) shall be handled in accordance with the separately stipulated Privacy Policy.
2. By registering for Mirairo ID, ID Holders consent to the Company’s acquisition of information relating to physical, intellectual, mental, or other disabilities of the ID Holder and other special care-required information.
3. ID Holders consent to the Company’s provision of ID Holders’ personal data and special care-required personal information to companies, administrative agencies, and other entities that adopt Mirairo ID as a means of identity verification for disability certificate holders.
Article 7 (Acquisition and Use of Attribute Information and Behavioral History)
1. ID Holders agree in advance that the Company may acquire attribute information such as age, gender, and residential area provided to the Company when ID Holders use various services provided by apps operated by third parties after logging into Mirairo ID (limited to information that cannot identify an individual even when combined) and behavioral history of ID Holders in such services (URLs accessed, content, order of reference, etc.), and may use statistical data created based on such attribute information and behavioral history without restriction to the extent permitted by law. The Company will not disclose information that can identify an individual ID Holder to third parties except when required based on legal grounds or when the ID Holder’s consent has been obtained.
2. If an ID Holder uses the various services in the preceding paragraph after logging into Mirairo ID, the Company may, after identifying the individual, use previously acquired attribute information and behavioral history to deliver or display advertisements, etc. to such ID Holder, and the ID Holder agrees to this in advance.
Article 8 (Changes to, Suspension of, and Termination of Covered Services)
1. The Company may change, suspend, or terminate all or part of Mirairo ID services without prior notice to ID Holders. However, if the Company terminates all of such services, it will notify ID Holders by a method designated by the Company at least one month before the termination date.
2. Even if disadvantage or damage arises to ID Holders due to changes to, suspension of, or termination of all or part of Mirairo ID services, the Company assumes no responsibility whatsoever.
Article 9 (Exclusion of Antisocial Forces)
1. ID Holders represent and warrant that they do not and will not fall under any of the following:
(1) Organized crime groups, members of organized crime groups, persons who have not ceased to be members of organized crime groups for five years, quasi-members of organized crime groups, companies related to organized crime groups, corporate extortionists (sokaiya), groups engaging in criminal activities under the pretext of social campaigns, special intelligence violent groups, or other persons equivalent thereto (collectively, “Organized Crime Group Members, etc.”)
(2) Persons whose management is controlled by Organized Crime Group Members, etc., or who have a relationship recognized as involving substantial involvement in management by Organized Crime Group Members, etc., or other relationships that should be socially condemned
(3) Persons who have a relationship recognized as improperly using Organized Crime Group Members, etc. for the purpose of unjust benefits for themselves or a third party, or for the purpose of causing harm to a third party, or similar purposes
(4) Persons who have a relationship recognized as involving provision of funds or other benefits to Organized Crime Group Members, etc.
2. ID Holders undertake not to engage in any of the following acts themselves or through a third party:
(1) Violent demands or unjust demands beyond legal responsibility
(2) Acts using threatening language or violence, or acts that damage the other party’s reputation or obstruct the other party’s business by spreading rumors, using fraud, or using force
(3) Other acts equivalent to the preceding items
3. If an ID Holder violates the preceding two paragraphs, the ID Holder shall accept without objection the deletion of Mirairo ID and suspension of use of Mirairo ID services. Even if damage or disadvantage arises to such ID Holder as a result, the Company assumes no responsibility whatsoever.
Article 10 (Prohibition of Assignment of Rights and Obligations)
ID Holders shall not assign to a third party or provide as security their status as an ID Holder or rights and obligations based on such status, except where the Company has given prior consent.
Article 11 (Governing Law and Jurisdiction)
These Terms shall be interpreted in accordance with the laws of Japan, and the Osaka District Court shall have exclusive agreed jurisdiction as the court of first instance for disputes relating to these Terms.
Chapter 2 Special Provisions on Mirairo Coupon Services
Article 12 (Scope of Application)
This Chapter applies to Mirairo Coupon services provided by the Company. Matters not provided for in this Chapter shall be governed by these Terms and all other rules separately established by the Company.
Article 13 (Content of Mirairo Coupon Services)
1. “Mirairo Coupon services” means services whereby information on various products and services that the Company has approved for listing (“Coupon Information”) is listed in display frames designated by the Company in Mirairo ID, and whereby ID Holders are issued coupons (“Coupons”) for purchasing or using such products or services with companies providing such products or services (“Listed Companies”). Coupons are issued by displaying the Coupon on the Mirairo ID app screen.
2. The content of Coupons, validity periods, conditions of use, and other terms shall be determined by Listed Companies in the Coupons. Among ID Holders, persons who use Coupons (“Coupon Users”) may use Coupons at their own responsibility after confirming such content each time they receive a Coupon.
Article 14 (Prohibited Acts)
Coupon Users shall not engage in the following acts when using Mirairo Coupon services:
(1) Assigning Coupons to third parties or creating security interests therein
(2) Using information including Coupon Information for purposes other than use of Mirairo Coupon services
(3) Republishing or reproducing information including Coupon Information externally
(4) Using Mirairo Coupon services by impersonating a third party
(5) Acts that infringe or are likely to infringe the rights or interests of the Company or third parties
(6) Violations of these Terms or any other rules established by the Company
(7) Use of Mirairo Coupon services by persons other than Mirairo ID holders
(8) Any other acts that the Company determines to be inappropriate
Article 15 (Response to Violations of These Terms)
1. If a Coupon User violates the provisions of these Terms, including this Chapter, the Company may, without prior notice, take any of the following measures against such Coupon User:
(1) Warn the Coupon User to cease the violation of these Terms
(2) Suspend use of Mirairo Coupon services
(3) Terminate Mirairo ID registration (the contractual relationship regarding Mirairo ID)
(4) Disclose the fact of the violation within or outside Mirairo Coupon services
2. The Company assumes no responsibility whatsoever, regardless of name or method including damages, for damage arising to Coupon Users as a result of taking the above measures.
Article 16 (Disclaimer)
1. With respect to Coupon Information listed in Mirairo Coupon services, the Company does not guarantee the accuracy, legality, or fitness for purpose of Coupon Information, or the absence of non-conformity with contract regarding such products and services.
2. Mirairo Coupon services are used by Coupon Users presenting Coupons to Listed Companies. Even if disputes or troubles arise between a Coupon User and a Listed Company regarding use of Coupons, the Company shall not be involved except where attributable to the Company, and such matters shall be resolved between the Coupon User and the Listed Company.